PRIVACY POLICY
Anchor Point Therapy & Wellness Ltd
1. Introduction
Anchor Point Therapy & Wellness Ltd is committed to protecting the privacy and confidentiality of all individuals who access our services. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our therapy, coaching, and wellness services.
By using our services or submitting personal information to Anchor Point Therapy & Wellness Ltd, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
• Full name
• Contact information (phone number, email address, address)
• Date of birth
• Emergency contact details
Service Information
• Information shared during therapy or coaching sessions
• Intake forms and consent forms
• Appointment records
Technical Information
• Information submitted through our website or online booking systems
• Communication records such as emails or messages
3. How We Use Your Information
The information we collect may be used for the following purposes:
• Providing therapy, life coaching, and wellness services
• Scheduling appointments and communicating with clients
• Maintaining client records for professional and legal purposes
• Improving the quality of services offered
• Responding to inquiries or requests
4. Confidentiality
Anchor Point Therapy & Wellness Ltd maintains strict confidentiality regarding all client information.
Client information will not be shared with third parties except in the following circumstances:
• When required by law
• When there is risk of harm to the client or others
• When the client provides written consent
• When consultation with qualified professionals is necessary for ethical service delivery
5. Data Protection and Security
We take reasonable steps to protect personal information from unauthorized access, disclosure, alteration, or loss. Client records and digital information are stored securely and accessed only by authorized personnel.
6. Online Sessions and Communication
For clients participating in online sessions, Anchor Point Therapy & Wellness Ltd uses secure communication platforms. Clients are responsible for ensuring they participate in sessions from a private and safe environment.
7. Data Retention
Client information and records may be retained for a period necessary to comply with professional standards, legal requirements, and operational purposes.
8. Client Rights
Clients have the right to:
• Request access to their personal information
• Request correction of inaccurate information
• Withdraw consent for certain uses of their information where applicable
Requests may be made by contacting the company using the contact details below.
9. Updates to This Policy
Anchor Point Therapy & Wellness Ltd may update this Privacy Policy from time to time. Any changes will be communicated through our website or official communication channels.
10. Contact Information
For questions regarding this Privacy Policy or how personal information is handled, please contact:
